Logistics, General Manager

THE COMPANY

Our client is a global manufacturing organization recognized for operational excellence, innovation, and world-class supply chain solutions. Serving highly regulated and demanding industries, the company is committed to continuous improvement, customer satisfaction, and long-term growth. The organization is seeking an experienced operations and commercial leader to oversee its cross-border logistics business, strengthen customer relationships, and support future expansion.

THE POSITION

They are seeking a Logistics General Manager to lead a complex cross-border logistics organization supporting manufacturing operations in the United States and Mexico.
Based in El Paso, Texas, this executive will oversee multi-site operations in El Paso and Ciudad Juárez, with responsibility for financial performance, operational excellence, commercial growth, and customer relationships.
This role extends beyond traditional logistics management. The successful candidate will manage the operation as a profit center, improve performance, negotiate commercial agreements, grow existing accounts, and develop new business opportunities.
This is a highly visible leadership position with significant interaction with executive leadership, customers, suppliers, transportation providers, customs brokers, and government agencies.

Key Responsibilities

Financial, Commercial & Business Leadership

• Own the financial performance of the logistics organization, including budgets, revenue, profitability, and full P&L accountability.
• Develop strategies to improve margins, reduce costs, and increase operational efficiency.
• Lead commercial negotiations with customers, transportation providers, warehouse partners, customs brokers, and vendors.
• Strengthen existing customer relationships and identify opportunities for organic growth.
• Develop new business through customer engagement, industry relationships, referrals, and strategic partnerships.
• Support pricing, proposals, contract renewals, service agreements, and customer presentations.
• Evaluate new opportunities for operational feasibility, pricing, risk, and profitability.
• Develop annual budgets, forecasts, and commercial and operational KPIs.

Cross-Border Logistics Operations

• Lead multi-site logistics operations in El Paso, Texas and Ciudad Juárez, Mexico.
• Oversee cross-dock, warehouse, transportation, and distribution operations supporting high-volume manufacturing.
• Ensure the efficient movement of raw materials, finished goods, equipment, and supplies across the U.S./Mexico border.
• Standardize processes and implement best practices across all locations.
• Improve warehouse productivity, inventory flow, transportation performance, and customer service.
• Align operational capacity with current demand and future business growth.
• Ensure new customer programs are successfully transitioned into operations.
• International Trade & Customs Compliance
• Oversee import/export activities and ensure compliance with U.S. and Mexican Customs regulations.
• Manage customs documentation, tariff classifications, permits, duty programs, and regulatory reporting.
• Ensure compliance with FDA import requirements and other applicable regulations.
• Maintain strong customs and trade compliance controls.
• Monitor regulatory changes and advise leadership on potential impacts.

Operational Excellence

• Lead Lean, Continuous Improvement, and Operational Excellence initiatives.
• Identify opportunities for automation, cost savings, capacity improvements, and better service.
• Develop KPI dashboards and performance metrics to drive accountability.
• Use financial and operational data to improve profitability and customer performance.

Leadership

• Build, mentor, and develop high-performing teams across multiple locations.
• Foster a culture of safety, accountability, customer service, collaboration, and commercial awareness.
• Partner with manufacturing, finance, quality, supply chain, legal, and commercial teams.
• Communicate performance, customer issues, risks, and growth opportunities to executive leadership.

THE CANDIDATE

Required Experience

• 8+ years of progressive leadership experience in 3PL, supply chain, distribution, transportation, operations, or general management.
• Proven experience leading large-scale, multi-site logistics operations.
• Strong cross-border experience between the United States and Mexico.
• Experience overseeing warehouse, cross-dock, transportation, and distribution operations.
• Full P&L, budget, revenue, and profitability responsibility.
• Strong commercial and contract negotiation experience.
• Demonstrated business development experience, including growing existing accounts and developing new customer relationships.
• Experience with pricing, proposals, contract renewals, and executive customer reviews.
• Proven success leading cost reduction and operational improvement initiatives.
• Experience standardizing processes across multiple facilities.
• Strong leadership experience managing large, multi-site teams.
• Fluent in English and Spanish.

Preferred Qualifications

• MBA or other advanced business degree.
• Lean Six Sigma Green Belt or higher certification.
• Licensed U.S. or Mexican Customs Broker is a plus.
• Strong knowledge of U.S./Mexico Customs regulations, trade compliance, and FDA import requirements.
• Experience in medical devices, healthcare products, consumer products, industrial manufacturing, or automotive.
• Experience expanding third-party logistics services or launching new customer programs.

Why Consider This Opportunity?

• Executive leadership role overseeing a critical cross-border logistics operation.
• Full responsibility for financial performance, commercial growth, operational excellence, and customer relationships.
• Opportunity to manage the business as a profit center and shape its growth strategy.
• Ability to expand existing customer relationships and develop new business.
• High visibility with executive leadership and the opportunity to make a measurable impact.