Human Resources Director – Mexico

THE COMPANY

With a legacy dating back to 1982, our client brings over 40 years of unparalleled expertise to the transportation industry. Specializing in cross-border operations, they seamlessly connect Mexico to key destinations in the Midwest and Southeastern United States. Their modern fleet, boasting an average truck age of 2 to 3 years and an average trailer age of 6 to 8 years, comprises 320 company-owned tractors and 950 trailers. They pride themselves on maintaining a reliable and up-to-date vehicle lineup. At the heart of their success is a dedicated team, including 250 US company drivers, 20 owner-operators, and 160 Mexican B1 team drivers. This diversity ensures a skilled and committed workforce that powers their operations. Renowned for their high-service, cross-border, expedited freight movements, they leverage B1 team drivers and a robust terminal network spanning from Mexico to the Midwestern states.

THE POSITION

You will serve as Mexico Human Resources Director, acting as a trusted, strategic business partner, coach, and understanding the people’s needs and business requirements of the assigned business areas. Partnering with business leaders and HR Directors from Canada and USA, this role ensures employees are aligned and equipped to deliver business results. Ideally, the HR Director should have a deep business acumen, a solid understanding of HR, and a track record of delivering high-impact results. People strategies must be clarified and guided by this individual, who must be strategic, and business focused. This position is based in Monterrey, NL Mexico (Cienega de Flores, NL).

Key Responsibilities:

• Understand conditions and trends in the business and effectively develops and delivers strategies to address these issues.
• Manage a high performing HR Team that drives results through a simple, easy to understand structure that makes HR adaptable and efficient.
• Works with Corporate HR Vice President and HR leaders to ensure alignment and implementation of workforce strategies, actively leveraging metrics and analytics where appropriate.
• Collaborates with Corporate HR Vice President to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Plans leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, worker compensation, compensation, benefits, and leave; disciplinary matters; disputes and investigations.
• Develop and manage performance evaluation processes and ensure continuous performance improvement and career development opportunities for employees.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Oversees recruiting for non-drivers positions.
• Provides Yearly performance evaluations for all company employees in Mexico.
• Handles discipline and termination of employees in accordance with company policy.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and grievance processes.
• Overview and control all responsibilities related to payroll.
• Identify training needs, design and implement training programs to enhance employee skills and career growth.
• Monitors and ensures the organization’s compliance with federal, provincial, and local employment laws and regulations, and recommends best practices; reviews and modifies policies and practices to maintain compliance.
• Create and maintain a positive and inclusive workplace culture, fostering employee engagement, motivation, and retention.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to corporate management.
• Ensures effective HR service delivery and drives continual improvement; ensures activities leverage best practices, are coordinated, and focus on achieving desired results in alignment with the organization’s strategy.
• Performs other duties as required.

THE CANDIDATE

Education and Experience:

• Bachelor’s degree in human resources, Business Administration, or related field required; Master’s degree a plus.
• At least 10 years of human resource experience with at least 5 years in an HR Management role is required.
• Knowledge of the transportation industry is a plus.
• Human resource generalist background.
• Experience with compensation and benefits, talent acquisition and talent management, and training.
• Thorough knowledge employment-related Mexico labor laws and regulations and experience with employee relations.
• Must have solid experience with payroll management including calculation of “finiquitos.”

Required Skills/Abilities:

• Mobilization: Leadership skills and know-how to generate support and commitment from our employees.
• Experienced HR generalist: Good knowledge of the different fields of expertise in HR in relation to the local Mexico Labor Code to fully assimilate the issues related to each aspect.
• Change management. Company is undergoing aggressive growth.
• Practical approach: You will participate in the daily management of all HR practices such as the management of benefits or disability files, employment equity or talent acquisition.
• Analytical and informed: Programs must be adapted to Mexican laws and culture with an open mind to bridge cultural gaps.
• Interpersonal Relations: You will be required to collaborate closely with different people within different departments to achieve organizational goals. The person must be able to create relationships.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Result-oriented and autonomous.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Our Client offers:

• A work environment marked with respect, authenticity and commitment.
• An open and approachable culture that enables you to bring your best ideas forward.
• Flexible and comprehensive benefits.