Country Manager – National Stores (Contractor Supplies)

THE COMPANY

Our client is a leading distributor of specialty equipment and contractor supply solutions, representing globally recognized products known for their cutting-edge technology, efficiency, and strong market presence worldwide. The company operates a network of trade-focused stores that cater to licensed professionals in their industry, providing high-quality products and support to ensure seamless operations for their clients.

Due to rapid expansion, the company is seeking a Country Manager to lead the growth, structure, and operational excellence of this specialized business unit, setting the foundation for continued expansion.

THE POSITION

Our firm has been exclusively retained to recruit a Country Manager for this high-growth business unit, a newly created role designed to support the company’s national expansion strategy. This is a key executive leadership position, responsible for overseeing the national network of trade stores, driving business growth, and optimizing operational efficiencies.

The ideal candidate is an entrepreneurial leader with extensive experience in business development, multi-site retail or wholesale operations, financial oversight, and sales growth strategies. This role offers a unique opportunity to shape a fast-growing business unit and position it for national success. In the future, the role could expand to also lead the US business unit.

Reports to: CEO & CFO

Main Responsibilities:

Strategic Planning & Business Development

• Define and execute a strategic vision for the Stores business unit in Mexico.
• Assess the existing business structure, identifying areas for improvement and scaling opportunities.
• Develop and implement a phased expansion plan, including:
• 0-3 months: Assess the current structure, identify inefficiencies, and present a corrective action plan.
• 3-9 months: Implement operational improvements, streamline workflows, and establish a scalable model.
• 9-12 months: Launch the next phase of aggressive expansion, preparing resources for national rollout.
• Design a market entry strategy for potential future expansion into the U.S. market.

Sales & Business Growth

• Develop and execute a sales strategy tailored to the contractor market.
• Set and drive revenue growth targets, ensuring business meets or exceeds sales projections.
• Identify new market opportunities and create strategies to capture additional market share.
• Build strong relationships with contractors and industry partners to increase engagement and sales.
• Develop contractor incentive programs to drive customer loyalty and repeat business.

Operations & Store Management

• Oversee end-to-end operations of Stores, ensuring efficiency, profitability, and compliance.
• Standardize operational procedures across all locations for seamless execution and service excellence.
• Implement inventory management systems to optimize stock levels and minimize costs.
• Establish customer service best practices tailored to a B2B contractor audience.
• Monitor store-level performance and introduce continuous improvement initiatives.

Organizational Leadership & Team Development

• Build and lead a high-performing business unit team to support long-term scalability.
• Oversee recruitment, training, and professional development of store managers and key personnel.
• Establish a results-driven culture that aligns with corporate objectives.
• Set internal KPIs and performance metrics to ensure continuous improvement.

Financial Management & Profitability

• Manage the business unit’s P&L, ensuring strong financial health and ROI.
• Optimize operating expenses, pricing models, and cost structures for maximum profitability.
• Track and report key financial performance indicators to the Board of Directors.
• Implement data-driven decision-making to enhance business efficiency and revenue generation.

Supplier & Partner Management

• Develop and maintain relationships with key suppliers to ensure competitive pricing and service levels.
• Negotiate strategic agreements with vendors to optimize supply chain operations.
• Ensure supplier performance aligns with the company’s growth strategy and quality standards.

Expansion & Growth Strategy

• Lead the expansion of new Stores across Mexico, identifying prime locations and strategic opportunities.
• Design and oversee the organizational structure needed for nationwide scaling.
• Establish operational frameworks and resources to prepare for a future U.S. expansion.

THE CANDIDATE

Experience

• Proven success in launching, structuring, and scaling business units in Mexico, preferably in a retail or wholesale environment.
• Multi-site management experience with a track record of scaling businesses to a national or international level.
• Expertise in business development, sales strategy, and operational execution within a contractor-based or B2B distribution model.
• Strong financial acumen, with experience in P&L management, budgeting, and financial planning.
• Experience in supply chain management, vendor negotiations, and logistics optimization.
• Highly proficient in data-driven decision-making and strategic planning.
• Fluent in Spanish; English proficiency is preferred.

Culture Fit

• Entrepreneurial mindset, with a passion for building and expanding businesses.
• Result-driven, and comfortable working in a fast-paced, high-growth environment.
• Strong leadership skills, with the ability to inspire and motivate teams to drive performance.
• Committed to cost efficiency, profitability, and return on investment (ROI).

Additional Details

• Location: Full-time, based at the National Corporate Office in Tijuana, Mexico or San Diego, CA.
• Travel: Required as part of the role.

This is a high-impact executive leadership role with significant potential for career growth, including expansion responsibilities into the U.S. If you have the expertise and leadership to build and scale a thriving multi-location business, we encourage you to apply.