Every company talks about retention, yet few talk honestly about why people truly stay. The conversation usually focuses on incentives, flexibility, better bonuses, or new wellness programs. These benefits matter, but in my experience working with executives across Mexico, the United States, and Latin America, they are rarely what keeps someone committed.
People stay when they feel aligned with the values, expectations, and direction of their organization. They stay when their work feels meaningful, when the culture feels authentic, and when the role matches the kind of leader they want to become. Alignment has always played a role, but today it is the real driver of long term commitment.
This is not a theory. It is something we see every week in conversations with candidates and clients. Retention is not a perk strategy. Retention is the result of alignment.
The Cost of Misalignment Is Increasing
One of the clearest patterns I see is that executives rarely leave because of a single event. They leave because something feels off. It usually starts quietly. Someone joins a company because the vision sounded exciting, then discovers that decisions move much slower than expected. Another leader is hired to modernize operations but realizes quickly that the organization is not ready for real change. A senior manager expects a collaborative environment and instead walks into a culture where everyone works in silos.
This kind of mismatch causes more turnover than any pay issue I have seen. When what a leader believes and what the company practices do not match, the tension builds. People stay professional and keep delivering, but the energy that drives their best work begins to fade. Gallup has noted this pattern for years, showing that most employees leave because of culture and leadership, not compensation.
Some companies try to solve this by adding perks or new incentives. These things can help, but they do not fix the real problem. If someone cannot see themselves reflected in the culture, no benefit will convince them to stay.
Retention Starts Earlier Than Most People Think
When companies ask how to improve retention, the answer often starts earlier than they expect. It starts in the hiring process. It starts with clear expectations and honest conversations.
Misalignment happens most often when a role is presented in a way that oversells the opportunity and underplays the realities. A candidate may accept because of the title or the compensation, but once they begin the role, they see the environment does not match what they were led to believe.
This is why transparency matters so much, especially in leadership hiring. When a company explains what success looks like, what the challenges are, and what support the leader will have, candidates self select. The ones who are aligned stay in the process. The ones who are not step out early. This clarity makes it much more likely that the person who joins can actually stay and thrive.
We explore this dynamic from the candidate perspective in our article on How to Spot Real Executive Readiness. The most prepared leaders look for alignment early and ask direct questions about culture, expectations, and decision making.
What Alignment Looks Like Day to Day
Alignment is not an idea that lives in presentations. You feel it in the day to day.
It shows up in clear expectations. Both sides understand what success means, how decisions get made, and what the leader is responsible for delivering. There are no hidden rules.
It shows up when the culture matches the behavior. The values on the wall sound the same as the way people communicate and work. Leaders follow through on what they say, and that builds trust.
There is also a sense of mutual investment. Leaders feel they are contributing to something that matters, and they see the company investing in their growth in return.
Purpose appears in practical ways too. The work lines up with what the leader values. It feels connected to a direction that motivates them.
And finally, there is support for how people work best. Teams perform better when the environment respects how they think, plan, and collaborate.
These things may seem simple, but they heavily influence how committed someone feels and how much of themselves they bring to the role.
Why Alignment Matters Even More Today
The market continues to shift, especially in industries growing through nearshoring, advanced manufacturing, medical devices, and technology. Because of this growth, strong leaders have more options than before. When they feel out of place, they rarely announce it. They quietly pay attention to other opportunities.
The people who stay are the ones who feel connected to where the company is heading. They trust the culture. They feel respected and heard. They can see themselves growing in the organization. When those things are in place, perks cannot compete with the feeling of being in the right place. Gallup’s research reinforces this pattern, showing that people stay longer when their work feels meaningful and connected to purpose.
When alignment is real, retention takes care of itself.
Helping Candidates Choose Alignment
Professionals also shape their own career path. Many evaluate opportunities by title and compensation, but the leaders who continue to grow long term look at something deeper.
Our article The One Question That Reveals If the Company Is Right for You encourages candidates to pay attention to how they feel about a company’s culture, expectations, and way of working. A strong title cannot make up for an environment that drains them.
Candidates who prioritize alignment build careers that are healthier and more sustainable. They choose roles that move them closer to the work they want to do and the leader they want to become.
What Leaders Can Do Now
If your organization wants to strengthen retention, the first step is to strengthen alignment.
- Clarify expectations.
- Communicate values consistently.
- Create an environment where people can do their best work.
- Address cultural disconnects openly.
- Model the behaviors that reflect what the organization stands for.
Alignment is not a program. It is a daily practice. When it is strong, people stay. They grow. They contribute at a higher level. And they see themselves as part of the organization’s future.

By Octavio Lepe
Executive Vice-President
Octavio is the search practice leader for Executive Management, Food & Agriculture, Sales & Marketing, and D&I in the Americas.
Barbachano International is the premier executive search and leadership advisory firm in the Americas (USA, Mexico, Canada, and Latin America) with a focus on diversity and multicultural target markets. Outplacement, Exe
